Use these instructions to set up an email address on the same domain as your Author Website. These are instructions for creating your email address in Zoho Mail; you can find instructions for other email services in your Author Websites dashboard.
Having trouble with these instructions or find something out of date? Reach out to our team at authorwebsites@bookbub.com.
Step 1: Verify domain ownership.
- Visit Zoho Mail to create your email account. After verifying your account (usually with a phone number), you’ll reach the welcome page. Indicate that you want to create a domain-based email account, not a personal email account:
- Choose "Add an existing domain":
- On the next page, enter your domain in the field labeled “Provide your existing domain name”. Enter an organization name (feel free to use your author name here!) and industry type, then click Add Now:
- Once your domain has been added, click “Proceed to domain verification”:
- The next page may prompt you to log in to an Amazon DNS account. You do not need to do this. Instead, in a separate window, open the DNS Records page in your Author Websites dashboard (you can access this page from Settings > DNS Records). Scroll down to the section labeled “Additional Records”.
Enter your domain name in the Name field. Then copy the TXT value from your Zoho dashboard and paste it into the Value field. You only need to do this once (it’s okay if there are TXT fields left blank). Click Save:
- Next, click Verify TXT Record in your Zoho dashboard:
Please note: It can take up to several hours for the record change to propagate. If your records aren’t verified immediately, please wait 30 minutes and try again. If it’s been 24 hours and your records still aren’t been verified, please reach out to our team so we can help.
- On the next page, create your login email address:
Step 2: Add MX and SPF records.
Now that you've verified your domain with Zoho, you need to add additional records so that you can send and receive email.
- Log in to your Zoho Mail Admin Console and click Domains in the left-hand sidebar:
- On the Domains page, click on the domain you want to configure for email. (You may see a warning under Status that tells you you haven’t finished configuring records yet.)
- You’ll start with your MX records. In your Zoho dashboard, you should see three MX records listed, each with a Priority and a Value:
Once again, open up the DNS Records page in your Author Websites dashboard in a separate window. Scroll to the section labeled “MX Records”. You’ll need to enter the three MX records from Zoho. Enter the first value in your dashboard in the Priority field, and the second in the Value (mail server) field.
Click Save in your Author Websites dashboard, then go back to your Zoho dashboard and click Verify.
Please note: It can take up to several hours for the record change to propagate. If your records aren’t verified immediately, please wait 30 minutes and try again. If it’s been 24 hours and your records still haven't been verified, please reach out to our team so we can help.
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Next, in your Zoho dashboard, click SPF in the left-hand drawer under Email Configuration.
On your Author Websites DNS Records page, scroll to the section labeled “Email Authentication”. Copy the Value from your Zoho dashboard and paste it into the field labeled SPF in your Author Websites dashboard, then click Save.
Go back to your Zoho dashboard and click Verify.
Please note: It can take up to several hours for the record change to propagate. If your records aren’t verified immediately, please wait 30 minutes and try again. If it’s been 24 hours and your records still haven’t been verified, please reach out to our team so we can help.At this point, your account is configured to send and receive email, although you may see notes in your Zoho dashboard prompting you to configure additional records.